InforceMate
Parking compliance
Capture vehicle details and the context needed for an officer decision, with less manual entry.
InforceMate · Mobile and Web enforcementSmarter enforcement
Smarter enforcement
for stronger
communities.
Parking, animal management, local laws and fire prevention. InforceMate helps officers capture the context, document evidence and follow the right workflow. MyFine connects the notice with administration and the public response.
✓Android✓iOS✓WebBixolon printersZebra printers
Printer model and connection compatibility confirmed for your deployment.
Explore MyFine IMS and the public portal →Start with the workflow you need. Discuss the connections that fit your operation.
Parking compliance
Paid, unpaid and expired parking, checked in context.
See how InforceMate helps your team.
InforceMate
Animal management
Support animal observations and inspections with practical field records.
InforceMate
Fire prevention and local laws
Document site conditions and keep the inspection record available for follow up.
Built around your operationLocal governmentAirportsParking operatorsProperty and campuses
About the product suite
What does CitiPark provide?
CitiPark provides enforcement and parking technology for councils, airports, parking operators and managed properties. InforceMate supports field issuing, MyFine supports case administration and public responses, Detecta supports mobile vehicle observations, PermitMate supports parking permits, Vter supports web parking payments, and CONSOLIFY is designed for operational data integration.
| Product | What it does | Who it helps |
|---|---|---|
| InforceMate | Infringement issuing app | Council rangers, authorised officers and enforcement managers |
| MyFine | Infringement management system | Infringement administrators, customer service teams and finance managers |
| Detecta | Mobile licence plate recognition | Mobile patrol teams, councils, airports and parking operators |
| PermitMate | Digital permit management | Council permit teams, campuses, property managers and parking operators |
| Vter | Web parking payments | Paid parking operators, councils, airports and commercial car parks |
| CONSOLIFY | Council data and integration platform | Council technology leaders, data teams and operational managers |
InforceMate / faster field capture
Snap the vehicle. Capture the essentials. Issue faster.
InforceMate detects the licence plate number (LPN), vehicle make and colour, determines the location and identifies the relevant offence. Officers confirm the details before issuing, helping make infringement capture faster from start to finish.
LPNMakeColourLocationOffence
See InforceMate in action ↗
Start with InforceMate.
Continue with MyFine.
Infringement issuing · Mobile and Web
Explore InforceMate Mobile and Web →Infringement management · Public portal
Explore MyFine IMS and the public portal →
InforceMate
Smarter enforcement for stronger communities.
Equip officers with a connected issuing and inspection workflow, backed by evidence capture and web reporting.
MyFine IMS and Portal
Smarter infringement management. Clearer outcomes.
Bring staff case administration and the public notice journey into focus, from evidence and review to payment and response.
Explore the product suite
A complete suite around your enforcement operation.
Understand what each product does, who it helps and where it fits in your workflow.
Infringement issuing appStyled product presentation. Explore the current interface in a demonstration. Styled product presentation. Explore the current interface in a demonstration. 
Proposed Detecta presentation. Interface concept; supported devices and hardware require confirmation. 
Illustrative work scenario. Request a tailored product demonstration. 
Illustrative work scenario. Request a tailored product demonstration. 
Proposed CONSOLIFY interface concept from the product blueprint. Availability requires confirmation.
InforceMate ↗
Smarter enforcement for stronger communities.
Explore InforceMate →Infringement management systemMyFine ↗
Smarter infringement management. Clearer outcomes.
Explore MyFine →Mobile licence plate recognitionDetecta ↗
Smarter detection for better decisions.
Explore Detecta →Digital permit managementPermitMate ↗
Smarter permits for simpler access.
Explore PermitMate →Web parking paymentsVter ↗
Smarter payments for easier parking.
Explore Vter →Council data and integration platformCONSOLIFY ↗
Smarter connections for better insight.
Explore CONSOLIFY →Find your starting pointDifferent organisations.
Different organisations.
Practical operational needs.
Support officers, administration and the community.
Connect field compliance with case management, permits and parking payments. Bring technology and operations teams into the same conversation about data and reporting.
Products to exploreDiscuss your council workflows ↗
01 / Infringement issuing app
InforceMate
Smarter enforcement for stronger communities.
Capture evidence, check vehicle information and issue infringements through one mobile workflow. InforceMate supports parking and broader council compliance work, with configurable notices, inspections and field records.
For Council rangers, authorised officers and enforcement managers.
- Capture photographs and location information alongside the offence record.
- Support tickets, warnings and inspections within configured council workflows.
- Use plate recognition and available permit or payment information to support officer checks.
- Capture records offline and synchronise when connectivity returns.
- Support field coordination and SOS tools, subject to device and connectivity requirements.
Your field workflow. Your operational view.
Give officers a clear mobile starting point and administrators a web view of enforcement activity. These presentations use supplied InforceMate dashboard material with fictional demonstration data.
InforceMate Web dashboard
Keep operational information accessible to the team through InforceMate Web.
InforceMate Mobile dashboard
A clear mobile starting point for day to day field work.
Supported platforms and field printing
AndroidiOSWebBixolon printersZebra printers
Confirm the printer model, connection method and device configuration for your deployment.
02 / Infringement management system
MyFine
Smarter infringement management. Clearer outcomes.
Bring infringement administration, evidence, payments and review activity into a connected case workflow. MyFine IMS supports your administration team, while the MyFine public portal gives recipients a convenient way to view and respond to a notice.
For Infringement administrators, customer service teams and finance managers.
- Review infringement records and the supporting evidence in one case context.
- Manage appeal and nomination activity through configured review workflows.
- Track payment and case information to support administration and reporting.
- Give recipients access to notice details, evidence and online payment.
- Offer public response options according to the notice type and issuing authority configuration.
MyFine IMS and the customer portal.
A clearer experience for the team managing infringements, and for the person responding to a notice.
Customer portal
View the notice and evidence, pay online or use the available response options.
MyFine IMS
Review appeals and case information through the staff administration interface.
03 / Mobile licence plate recognition
Detecta
Smarter detection for better decisions.
Detecta brings mobile licence plate recognition into your patrol workflow. Capture vehicle observations, reduce manual plate entry and connect detection with the information officers need to assess the next action.
For Mobile patrol teams, councils, airports and parking operators.
- Capture number plate observations through an agreed mobile LPR setup.
- Link vehicle observations with time, location and supporting evidence where available.
- Support permit, exemption and enforcement checks through configured data connections.
- Connect detection with InforceMate to support an officer reviewed issuing workflow.
- Scope camera hardware, mounting, operating conditions and offline needs for your deployment.
04 / Digital permit management
PermitMate
Smarter permits for simpler access.
Manage residential, business, visitor and other parking permit schemes with configurable permit types. PermitMate connects permit information with enforcement workflows so teams can check entitlements with less manual administration.
For Council permit teams, campuses, property managers and parking operators.
- Configure permit types around the needs of your organisation.
- Support residential, business, visitor and special event permit schemes.
- Manage permit records and approval processes in a central workflow.
- Connect permit information with enforcement for vehicle entitlement checks.
- Discuss standalone operation or integration with existing systems.
05 / Web parking payments
Vter
Smarter payments for easier parking.
Vter is CitiPark’s web based parking payment platform. Give motorists a location specific payment journey through a site payment link, QR code or NFC entry point, with branding and tariffs configured for your operation.
For Paid parking operators, councils, airports and commercial car parks.
- Configure parking locations and tariffs around your operation.
- Use operator branded, site specific payment pages and links.
- Support QR codes and NFC routing to the location payment page.
- Connect payment processing with transaction reporting and reconciliation support.
- Agree signage, hardware, fees and reporting responsibilities during setup.
06 / Council data and integration platform
CONSOLIFY
Smarter connections for better insight.
CONSOLIFY is designed to connect fragmented operational data into a council controlled foundation. Its proposition is to bring approved vendor feeds together, support consistent information and make that data more useful for reporting and integration.
For Council technology leaders, data teams and operational managers.
- Scope authorised data feeds across parking, payments, permits and enforcement.
- Map information from different providers into a consistent operational model.
- Plan council access, portability and historical continuity around agreed data rights.
- Identify reporting and integration needs across existing and future systems.
- Agree available connectors, delivery scope, data freshness and governance requirements.
Getting startedStart with your operation.
Start with your operation.
Build the right fit.
01
Understand the workflow
Show us your current process, pain points, users and systems. Identify where your team needs better tools.
02
See a relevant demonstration
Walk through the products against your use cases, including field work, administration and customer interactions.
03
Agree the deployment scope
Confirm configuration, interfaces, supported devices, training and support before putting the solution into operation.
Make an informed next step.
Do we need to buy the entire suite?
Start the discussion with the product or workflow you need. We will confirm standalone suitability and any dependencies for your deployment.
Is InforceMate only for parking?
InforceMate supports broader council compliance workflows, including inspections and field records. Available modules and issuing rules are configured to the authority and agreed scope.
What happens when officers lose connectivity?
InforceMate supports offline record capture and later synchronisation. Connected lookups, notifications and current external data depend on network availability. Your demonstration should cover the exact devices and offline tasks your officers need.
How do MyFine IMS and the public portal differ?
The IMS is the staff administration workflow for managing infringement cases. The public portal is the recipient experience for viewing a notice, reviewing evidence, paying and using the configured response options.
Can you work with our existing systems?
Tell us which systems and providers you use. Integration depends on available interfaces, permissions, data rights and the agreed implementation. CONSOLIFY provides a proposition for bringing approved data sources together.
I received a notice. Where should I go?
Use the website or QR code printed on your notice. The issuing authority and notice type determine the payment and response options. This page is for product enquiries.
Take the next stepSee what fits
See what fits
your operation.
Tell us what your team needs to improve. We will focus the conversation on the products and workflows relevant to you.
For notice payments or appeals, follow the details on your notice.